At what time should I arrive for my float trip?
– Our primary float departures occur between 9:00 a.m. and 11:00 a.m. daily. We do offer later departures, but suggest calling to confirm. If you have a scheduled time, we recommend arriving 15 minutes in advance.
What age is safe for my child to take a float trip?
– We advise that children should be capable swimmers or accompanied by a capable swimmer. While we provide one-size-fits-all life jackets for children, we recommend bringing a jacket that best fits your child for optimal safety. Additionally, children under the age of seven are required to wear a life jacket whenever they are on the vessel. Your adherence to these guidelines contributes to a safe and enjoyable experience on the water.
Can I bring my personal floating equipment?
– Certainly, guests are welcome to bring their own floating equipment. If you require us to transport you and your vessel back, please be aware that a fee will be applied. It’s important to note that we handle your equipment with the same care as our own, but please be advised that they will be transported on trailers across dirt roads. We do not assume responsibility for any damage to your equipment during this process. Thank you for your understanding.
Is alcohol allowed on the river?
– Individuals aged 21 years or older are permitted to have alcohol on the river. Glass is prohibited.
Do you have special rates for groups or organizations?
– We provide a 15% discount on camping and floating for school groups, church groups, military, and law enforcement. Please note that this discount does not apply to cabin accommodations.
What is your deposit and cancellation policy?
– For cabin reservations, a 50% deposit is required at the time of booking. Electric sites must be paid in full upfront and for float trips deposits vary depending on the type of vessel selected. Cancellations for electric sites and float trips must be made at least one week in advance to receive a full deposit refund minus the credit card fee. For cabins accommodating more than 10 people, cancellations should be made a month in advance, while smaller cabins require a 15-day notice for a full deposit refund. No deposit is required for primitive tent camping.
Can I bring my dog?
– Dogs are welcome. Please ensure they are always on a leash, and we kindly ask that barking be kept to a minimum to enhance the overall camping experience for everyone.
Can I bring a generator?
– Generators are strictly prohibited, and there are no exceptions to this rule.
Are fireworks allowed? Is there a display on the 4th?
– Regrettably, the use of fireworks is not permitted within the campground. However, we organize an annual fireworks display featuring live music and food trucks. The date of this display varies and is contingent on when the Fourth of July falls.
Is there a designated quiet hour?
– Yes, all music and loud noise must be turned off from 11 pm to 7 am. Riverfront offers security Thursday evening through Sunday. Any inconsiderate camper will be asked to leave and will not be refunded.
Can I bring a UTV?
– Yes, UTVs and golf carts are permitted upon payment of a fee at the office and completion of a waiver. However, ATVs, dirt bikes, or any unlicensed vehicles are strictly prohibited within the campground.
What happens if the river is too high to float, but the sites are ok to camp?
– If the river conditions are deemed non floatable, guests have the option to either receive a 50% refund of the amount paid or obtain a reschedule valid throughout the current season. However, please note that reschedules will not be issued for usable camping sites or lodging.
Is there a rain policy?
– In the event of a severe thunderstorm, floating activities will be postponed until later in the day. If the storm persists, guests have the option to either receive a 50% refund of the amount paid or obtain a reschedule valid throughout the current season. . It’s crucial to note that in the case of rain without thunderstorms, floating will proceed as planned. Additionally, we do not cancel camping, cabins, or floating based solely on predicted weather forecasts.
Can we put more people in our cabin than it says it holds?
– Prior approval is required if guests wish to exceed the specified occupancy limit for their cabin. An additional charge of $10.00 per extra person per night will apply for any approved additions. Please inquire in advance to make arrangements for any changes to the original reservation.
How many tents will my primitive site hold?
– For primitive tent camping without electricity, we operate on a first-come, first-served basis, and there is no specific reserved spot for campers. The spacious layout of Riverfront ensures ample room for our tent campers, eliminating concerns about space availability.
How many people does my electric site hold?
– Electric sites rental includes three people per site. If additional individuals are added, please inform the office so that prices can be adjusted accordingly for the per-person charge. Our electric sites offer ample space, allowing for the setup of extra tents around the area if necessary.
Are friends and family allowed to visit?
– Visitors are welcome at Riverfront. There is an associated fee to enjoy the beauty of our property, regardless of the length of your visit.